2025
AI has impacted my eLearning process so that I work faster and smarter! See my initial thoughts from the early part of the year.
Embedded Files
Advanced Comfort Care
A three-part learning journey for clinicians on a new organizational offering focused on patient care. Additional tracks created for each symptom: Dementia, Cardiac, Cancer. Created in Articulate Storyline. Worked with SMEs across teams, project managed, and created.
Samples below selected to protect proprietary Gentiva information.
Results: Internal education rolled out organization-wide in April and May 2025.
Public program announcement in Hospice News in July 2025.
1.mp4Intro video:
We created characters Jenny and John. Each learning journey begins with this Intro Video.
Important features:
Characters personalize the journey to link content to learner's daily work (andragogy) and chunk material into reasonable amounts (cognitive load).
Accessibility (carried across all modules in the learning journey):
Tools turned on in player, including the ability to turn captions on and off.
Transcript included in learning.
Table of contents for navigation.
Alt Text on pictures.
Color contrast on graphics and text.
Text size.
2.mp4Program overview
Next, the learner receives this Program overview.
Important features:
The character Jenny adds continuity between modules
The module gives an overview of material and highlights importance for patient care and Gentiva's goals (andragogy).
The learning objectives answer questions that the learner wants to know, the "how will this help me?" (andragogy)
Resources included at the end
3.mp4Program Specific Guide
The final piece of the learning journey, before on the job application, is a page by page walk through of the guidebook.
Important features:
The character Jon adds continuity between modules
"Live" application of materials the learners will use.
A module created for each guide in program: Dementia, Cardiac and Cancer.
A page-turn template used in Storyline to create the pages. Includes a page turn graphic and sound
Additional eLearning project topics in 2025
TPE - Rise
Nurse Practitioner Face to Face Visits - Storyline
Overcoming Hospice Objections - Rise with embedded videos created in Storyline, included Podcast created in Wondercraft
2024
Foundations of Diversity, Equity, and Inclusion
Design created in Articulate 360 for all associates in the organization, adapted from, and in partnership with, McLean & Company
Points of interest:
Captions! Built within Articulate 360. Optional choice for learners.
Accessibility check: Table of Contents x 2 for navigation, complete transcript included in the Resources Tab, Alt text, consistent and logical navigation, contrasting colors, audio, accessibility controls, no time limit.
AI voice. Found a different program, Wellsaid Labs, that offers more human-sounding voices.
Point of interest:
Alt text was created using the Media Library.
2023
Performance Management: Setting Expectations and Goals
Created in Articulate 360 as a resource during the Performance Management cycle
Points of interest:
Accessibility check: Table of Contents x 2 for navigation, complete transcript included in the Resources Tab, consistent and logical navigation, contrasting colors, audio, accessibility controls, no time limit.
AI voice. Used two different sites to find AI voices. Play.ht and Lovo. Worked with the SME to synthesize the script and find the perfect AI voices for the characters.
Points of interest:
Problem-solving:
Included the social worker essential functions as personified audio rather as an alternative to adding more words on the screen. Text included in the transcript in Resources.
After three iterations and usability tests, included the "Go Back" button as a navigational tool. The first two graphics that felt second nature to me were confusing to the users. This process was a good experience in designing for usability.
Elearning Sample.mp4Points of interest:
Scenario-based example with characters, animation and AI voices
One of two included scenario examples
Running time - 14 seconds
2021
Conflict Management.mp4Conflict Management
Conflict Management
Created in Articulate Storyline for a specific leadership group
Points of interest:
Curated content
Created original learning objectives to meet the learner's needs
Created for eLearning as an additional learning opportunity
Demonstrates:
Animation
Markers
Checklist
Resources
Learner interactions
A sample of the complete education. Running time - 1:44.
Providing Effective Feedback.mp4Train the trainer refresher course
Train the trainer refresher course
Created in Articulate Storyline for a train the trainer program.
Points of interest:
A refresher course for train-the-trainers on subjects such as giving feedback, adult learning theories and moving from a trainer to a mentor.
Core content originally presented live in an instructor led training.
Formative and summative assessment included throughout module to encourage critical thinking and understanding.
Includes request for SME to provide an answer feedback.
Demonstrates:
Animation
Markers
Imported people and animation video clips from PowerPoint
Original audio clips
Accessibility items such as controls, alt text and transcript
A sample of the complete education. Running time - 1:20.
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